Service & maintenance

Our service department offers the best in service to all our customers, with our main priority the continuous development of our after-sales service and support to meet the customer’s needs and the increasing demands of the international market. Our state-of-the-art factory features the most current diagnostic and repair equipment available today and our highly skilled factory-trained technicians will deliver the most efficient and quality equipment care.

All our service staff are professionally trained and participate in training sessions with factory service technicians several times each year to ensure a continuous quality visit every time.

Hitzinger's Quality Assurance goal along with the ISO 9001certificate, aims to provide continuous support and improvement of the quality consciousness for every customer.

Our service offensive

  • With our service offensive, we are setting new standards in maintenance, delivery of spare parts, inspection, repair and at the help desk. Our hotline offers emergency assistance 24/7. Thanks to the simple access to system profiles, the preparations and work can be carried out in detail, and all expert opinions can be involved immediately.
  • Our engineers are on duty around the clock, guaranteeing fast and comprehensive support in the event of failures occurring.
  • Our training and further education opportunities for our customers’ employees round off our service offer and support the smooth operation and best-possible system availability.